1. Are your products safe for pets?
Yes! All our products are carefully sourced from trusted suppliers and tested to ensure they are safe, durable, and pet-friendly. We only stock items we would use for our own pets.
2. How do I choose the right size for my pet?
Each product page includes a size guide or measurements to help you pick the right fit for your pet. If you’re unsure, our support team is happy to guide you.
3. What if my pet doesn’t like the product?
We understand every pet is unique. If your pet doesn’t enjoy the product, you can return it within our return window (see our return policy for details).
4. How long will it take to receive my order?
Most orders are processed within 1–2 business days. Delivery typically takes 5–12 business days depending on your location. You’ll receive tracking details once your order ships.
5. Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
6. What makes your store different from others?
We’re passionate pet lovers just like you! Every product in our store is handpicked with care, focusing on safety, comfort, and fun for your furry friends.
7. Are your grooming and care products suitable for sensitive pets?
Yes. Many of our shampoos, brushes, and hygiene items are designed specifically for sensitive skin and gentle care. Check product descriptions for detailed information.
8. How do I contact you if I have questions?
You can reach us anytime through our Contact Us page or by email at info@pepperpetsnmore.com. Our support team is always happy to help!